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Interactive Exercise
Empathic Listening
The 4 Ways of Hearing
Marshall Rosenberg teaches that we always have a choice in how we hear a message. Two paths lead to disconnection (Jackal), two lead to connection (Giraffe).
The 4 Ways Explained
🦊💔Jackal Inward
Self-blame and guilt. "It's my fault", "I'm so stupid". We turn the message against ourselves.
🦊⚔️Jackal Outward
Blame and judgment. "They're so mean", "What's wrong with them?". We attack the other person.
🦒💚Giraffe Inward
Self-empathy. "I feel hurt because I need respect". We connect with our own feelings and needs.
🦒💙Giraffe Outward
Empathy. "Are you feeling frustrated because you need support?". We try to understand the other's feelings and needs.
"What others do may be a stimulus of our feelings, but not the cause."
— Marshall Rosenberg