Practice NVC

Observation

Distinguish facts from judgments

Observation or Judgment?

Learn to distinguish objective facts from interpretations and evaluations.

Step: Observation

Feeling

Identify real feelings

Feeling or Pseudo-feeling?

Identify real feelings vs judgments disguised as feelings.

Step: Feeling

Need

Recognize universal needs

Need or Strategy?

Distinguish universal needs from specific means to satisfy them.

What Need is Hidden?

Identify the underlying universal need behind each feeling.

The PLATO Rule

Master the PLATO rule to identify whether you are expressing a universal need or a specific strategy.

Step: Need

10 min

Request

Formulate clear requests

Request or Demand?

Formulate open, concrete, and negotiable requests.

Step: Request

Listening & Empathy

Listen with presence and empathy

Multiple Choice

Free account

Empathic Listening

Practice listening with presence: distinguish empathy, advice, sympathy, and reassurance.

The 4 Ways of Hearing

Choose how to hear a message: Jackal inward/outward or Giraffe inward/outward.

Guess Feelings & Needs

Develop your empathy by guessing what the other person feels and needs.

12 Non-Empathic Responses

Identify the 12 types of responses that block empathy according to Marshall Rosenberg.

Step: Pitfalls

10 min

Full Process

Integrate all 4 NVC steps

Reformulation

Reformulate with Empathy

Transform aggressive phrases into authentic NVC expressions using the OSBD process.

Complete OSBD Scenario

Apply all 4 steps of the NVC process on realistic situations, step by step.

Step: Full Process

15 min