Empathic Listening

In NVC, empathic listening means being fully present without giving advice, sharing your story, or reassuring. Test your ability to recognize it.

The 4 Types of Responses

EmpathyGoal

Reflects feelings and needs without judgment

Advice

Offers solutions or suggestions

Sympathy

Shares your own similar experience

Reassurance

Minimizes or promises improvement

The key to empathic listening

Stay with the other person's experience. Reflect their feelings and needs without trying to fix, share, or reassure. Ask: "Are you feeling... because you need...?"

Go Further

Continue Your Learning

All exercises

Master the complete OSBD process step by step

Next step

12 Non-Empathic Responses

⚠

Identify the 12 types of responses that block empathy according to Marshall Rosenberg.

Practice

Reformulate with Empathy

OSBD