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Interactive Exercise
Empathy Training
Guess Feelings & Needs
Behind every message lies a feeling, and behind every feeling lies a need. Practice hearing what's not being said.
The Art of Empathic Guessing
Hearing Feelings
Look beyond the words. What emotions might be driving this expression? Frustration? Fear? Sadness? Loneliness?
Uncovering Needs
Every feeling points to a need. When someone is frustrated, what might they need? Understanding? Efficiency? Respect?
🦒Giraffe Ears
The giraffe, with the biggest heart of all land animals, symbolizes empathic listening. Hear the humanity behind every message.
💬Empathic Response
"Are you feeling [feeling] because you need [need]?" This simple formula opens doors to connection.
"Empathy is a respectful understanding of what others are experiencing."
— Marshall Rosenberg